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  • Dream FAQs
  1. Discover Dreams
  2. Dream FAQs

Dream FAQs

If you have a question about our Dream process, then we have created a series of answers to our frequently asked questions below.

If you cannot find the answer you need, then please feel free to get in touch. 

Does the dream have to be same for children in the same family?

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No - applications are considered on an individual basis and children can have their own unique dream. Of course if they would like a joint dream, this can be arranged but please make a note in the relating referral forms that there is a joint dream being requested.  

For any other questions or to speak to a member of the team, please get in touch.

Published: 7th April, 2025

Updated: 1st July, 2025

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I am working with a family where multiple siblings qualify for a dream – do I have to apply individually?

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Yes – each dream is unique and considered as such. You will need to submit individual application for each child, even if the dream is to be taken together (like a holiday).

Published: 7th April, 2025

Updated: 1st July, 2025

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Are there any dreams you do not offer?

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We do our best to say yes to as many requests as possible, but there may be some instances a dream cannot be delivered. If you / the family have something in mind you’re unsure about, please discuss this with a member of our Dream team.  Contact button can be found below.

We cannot grant a dream for the following:

  • Overseas holiday
  • Cars
  • Pets
  • Hot tubs
  • Summer houses
  • Any equipment that should be provided by a statutory service.
  • Any cosmetic treatment including wigs
  • Treatment costs

Published: 1st July, 2025

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Does the family have to pay for the dream?

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No – we do what we can to ensure all costs are covered by Dreams Come True. We will work with the family to make them aware of what will be included in their dream experience.  

Published: 1st July, 2025

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How long does it take for the dream to be fulfilled?

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This depends on the dream and the family’s circumstances.  Some dreams can be granted instantly, others take a bit more planning. Usually our dreams are completed between 3 – 9 months.  

Note: Please allow at least 2-3 months between application and a holiday date for UK Holidays. Please ensure the family are ready to proceed with their dream at the point of referral, for example they are currently able to travel, or are not planning on moving where a makeover has been requested.

 

Published: 1st July, 2025

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  • Dreams Come True
  • Azets, Ashcombe Court, Woolsack Way,
  • Godalming, Surrey, GU7 1LQ
  • Phone: +44 (0) 1428 726330
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  • Email: [email protected]

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© Dreams Come True Charity | Registered as a charity in England and Wales (800248) and in Scotland (SC043878). Registered as a company limited by guarantee in England and Wales No 2301610

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